Facebook’s login process is broken, and users are not getting the login prompt they expect, according to a new report from the Business Journal.
The login prompt is supposed to be “you, me, and Facebook.”
But users are getting the same login prompt from a different email address and sometimes getting a blank login prompt instead, according the Business Insider report.
Facebook’s login screen has a big red dot, and the login bar appears above the login button, which is not what you would expect.
You can click the login icon, and a screen appears with a green background, but the login box appears above and below the login tab, according a Facebook user who asked to remain anonymous.
Users are also not getting a prompt to sign in.
The Business Journal says Facebook’s new login screen, which features a big blue dot that appears above a login prompt, doesn’t help users understand what the login is for. “
Sign in using an email address or password from your Facebook account, or from a Facebook app or website,” the site says.
The Business Journal says Facebook’s new login screen, which features a big blue dot that appears above a login prompt, doesn’t help users understand what the login is for.
In an email, Facebook said: “If you haven’t gotten an error message when trying to sign-in, try changing your account password from a previously entered one.
This can help make the login process a little more seamless for you.”
The BusinessJournal says that users should be able to see their login prompt and click on it to get more information, but Facebook’s updated login screen doesn’t explain the login prompts for different email addresses and different password combinations.
Facebook said in a blog post Monday that its login process for businesses is working as expected.
Follow Elizabeth Miers on Twitter @elizabethmiers and The Huffington Post Business Insider at facebook.com/business.